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Thumbtack

Someone asks for a call on Thumbtack. Kazi calls back within a minute.

Next: on the roadmap after the pilot. Nothing is live yet.

How it works

  1. Thumbtack

    just now

    Water heater, no hot water · Kent

    Asked for a call
    1

    A request comes in

    Someone asked you to call them.

  2. Calling back…

    (206) 555-0177

    38 seconds after the request
    2

    Kazi calls back

    Within a minute. Says it’s automated and the call is recorded.

  3. Kazi has

    • Leak under sink
    • Ballard
    • Tue morning
    3

    Kazi takes the job

    Says it’s automated and the call is recorded. Asks what, where and when.

  4. New job · to confirm

    Book Thu 8–10am?

    YesChange
    4

    You confirm

    The job lands on your phone. Tap Yes, or change the time.

Sample job, names and numbers.

Before the direct connection

Calls from Thumbtack already ring your line, so Kazi answers the ones you miss once forwarding is on.

What Kazi sees, and what it touches

In the pilot it only reads your tools. Nothing is written without your OK.

What Kazi reads

  • Name and phone number they gave
  • The job they asked about
  • Their ZIP code or address
  • Their message, if they wrote one

What Kazi writes

Nothing. Requests stay as they are in Thumbtack.

Setup: about 5 minutes

You, signed in to Thumbtack

  1. 01Connect your Thumbtack account from your Ujima page.
  2. 02Pick which request types Kazi calls back.
  3. 03Approve how Kazi opens the call.

Planned steps. They may change before it ships.

Get on the list for the first pilot.

7 pilot places in Greater Seattle. Pilot pricing for the first shops.

Join the waitlistBook a Kazi demo