ServiceTitan
Works from day one: Kazi sends you the booking and you enter it. A direct link comes next.
Next: on the roadmap after the pilot. Nothing is live yet.
How it works
Incoming call
(206) 555-0142
No answer → Kazi picks up
1A call you can’t take
Forwarded to Kazi.
Kazi has
- Leak under sink
- Ballard
- Tue morning
2Kazi takes the job
Says it’s automated and the call is recorded. Asks what, where and when.
New job · to confirm
Book Thu 8–10am?
YesChange3You confirm
The job lands on your phone. Tap Yes, or change the time.
- ConfirmedCopy
- Client
- Address
- Job notes
4You enter it
Customer, location and job type, ready for ServiceTitan.
Before the direct connection
Until then it works from day one: Kazi sends you each confirmed job with client, address and notes ready to copy, and you enter it in ServiceTitan.
What Kazi sees, and what it touches
In the pilot it only reads your tools. Nothing is written without your OK.
What Kazi reads
- Customers and locationsAfter the pilot
- Your job typesAfter the pilot
- Technician availabilityAfter the pilot
What Kazi writes
- A booking for your dispatcher, after your OKAfter the pilot
Setup: about 15 minutes
You and your ServiceTitan admin
- 01Your admin approves Ujima’s app in ServiceTitan.
- 02Choose which business units and job types Kazi can see.
- 03Test it with one sample booking.
Planned steps. They may change before it ships.
Get on the list for the first pilot.
7 pilot places in Greater Seattle. Pilot pricing for the first shops.