Draft, pending legal review· 11 November 2026
Terms
For this website, the waitlist, and the texts and calls Kazi sends.
- The waitlist is free and commits you to nothing.
- Kazi always says it’s automated and that calls are recorded.
- Reply STOP to opt out, HELP for help.
- Message and data rates may apply. Frequency varies.
1About these terms
These terms cover the ujima.ai website, the waitlist and demo requests, and the text messages and calls Kazi sends. By using the site or replying to Kazi, you agree to them.
Shops in the pilot sign a separate pilot agreement. If it says something different, the pilot agreement wins for that shop.
2The waitlist and demos
- Kazi is being built and isn’t live yet. Joining the waitlist is free and doesn’t commit you to anything.
- A place on the waitlist doesn’t guarantee a pilot place. The first pilot is 7 Greater Seattle shops.
- Prices on this site are what we plan to charge. Nothing is billed without a signed agreement.
- Demos use Sample calls, shops and numbers. They aren’t real customers or results.
3Using the website
- Give true details in the forms. Don’t submit someone else’s details without their OK.
- Don’t try to break, overload or scrape the site.
- The words, designs and code on this site belong to Ujima. You may link to it and quote it fairly.
4Messaging terms (SMS and calls)
- Program
- Kazi by Ujima, the automated phone agent for the shop you contacted.
- What you get
- Texts and calls about your own request: a reply after a missed call, a call back you asked for, questions about the job, booking confirmations, and quote follow-ups.
- How often
- Message frequency varies with your request.
- Cost
- Message and data rates may apply.
- Opt out
- Reply STOP at any time. REVOKE, OPT OUT, QUIT, END, CANCEL and UNSUBSCRIBE work too.
- Help
- Reply HELP, or use [email protected].
- Consent. Kazi texts or calls only people who contacted the shop or asked for a call. It never cold calls, buys lists or dials lists. Agreeing to texts isn’t a condition of buying anything.
- It says it’s automated. The first text in a conversation and the first words of a call say so. Calls are recorded, and the call says so first. Say “no recording” and recording stops.
- Opting out. After STOP you get one message confirming it, then no more texts from that shop. Reply START to opt back in.
- Carriers. Mobile carriers aren’t liable for delayed or undelivered messages.
- Emergencies. Kazi isn’t an emergency service. If anyone is in danger, call 911.
- Your data. We never share your mobile number or consent with third parties for their marketing. See our privacy policy.
5For shops
- You confirm every booking. Kazi sends you requests; it doesn’t promise jobs on your behalf.
- You only ask Kazi to contact people who gave you consent to be contacted about their request.
- You keep your prices, hours and service area up to date, and you’re responsible for the work you do.
6No guarantees
The site is provided as it is. We work hard to keep it accurate, but we don’t promise any number of calls, jobs or results. To the extent the law allows, Ujima isn’t liable for indirect losses or lost profits from using the site or the waitlist.
7Law, changes and contact
Washington law applies. Courts in King County, Washington, hear any dispute.
This is a draft and will change after legal review; we’ll update the date at the top. Questions: use [email protected].